Inactivity

Inactivity Policy

If there is no trading activity for a period of 30 days, the account will be deactivated.

Reactivating an account suspended for inactivity

If your account has been deactivated due to 30 days of inactivity, you can easily reactivate it by contacting our dedicated support team through the Support Ticket system in your dashboard. Our team will guide you through a streamlined reactivation process. Please note that reactivation is subject to a verification check to ensure account security. We typically process reactivation requests within 24-48 business hours to minimize any disruption to your trading activities.